Thank you for using our phonics learning app- Flip Phonics!
Protecting children's privacy is important to us.
The App is designed for children ages 5–12 and is intended to provide a safe, educational experience.
This Privacy Policy explains what information we collect, how it is used, and the choices available to parents and users.
Effective Date: July 1, 2026
We do not knowingly collect personal information, as defined by the Children's Online Privacy Protection Act (COPPA), including:
- Names
- Email addresses
- Phone numbers
- Mailing addresses
- User accounts or passwords
- Photos or videos
- Voice recordings
- Contacts
- Precise location information
- Any information that would permit us to contact or identify a child
Analytics Information
To help improve the App, we may collect limited, non-personal analytics information, such as:
- App version
- Device model
- Operating system version
- Language settings
- General usage statistics (for example, which lessons are used most often)
- Performance information
We use this information only to understand how the App is being used and to improve its educational experience.
Crash Reports
If the App experiences an unexpected error, we may receive diagnostic information, including:
- Crash logs
- Device type
- Operating system version
- App version
- Technical information needed to diagnose and fix software issues
Crash reports are used solely to improve the stability andreliability of the App.
The App may collect limited persistent identifiers (such as device or installation identifiers) through our analytics and crash reporting providers solely to support the internal operations of the App, including analytics, debugging, security, and maintaining or improving the App. These identifiers are not used for advertising or to identify individual children. They are not used to contact users, personalize advertising, or build behavioral profiles.
Children's Privacy
The App is intended for children ages 5–12. We do not knowingly collect personal information from children, except for limited persistent identifiers and technical information that may be automatically collected solely to support the internal operations of the App, such as analytics, security, and crash reporting, as permitted under COPPA.
Analytics information is used only to improve the App, monitor performance, fix bugs, maintain security, and understand overall usage patterns. It is never used for advertising, marketing, or creating profiles of children.
Parental Rights
Parents may contact us at any time with questions about our privacy practices. Because we do not maintain personal information that identifies individual children, we generally cannot identify or delete information associated with a particular user.
Learning Progress
If the App stores learning progress, scores, settings, or preferences, that information is stored locally on the user's device unless otherwise stated. We do not transmit learning progress to our servers.
In-App Purchases
This App requires an initial, one-time purchase price to download. The app does not offer any additional in-app purchases, upgrades, or subscriptions. We do not process any payments, store financial information, or track purchase history within the app.
Advertising
The App does not display third-party advertising. We do not use advertising identifiers for personalized advertising. We do not track users across apps or websites.
Third-Party Services
The App uses Google Firebase Analytics and Firebase Crashlytics to help us understand app performance and diagnose software issues. These services receive limited device and diagnostic information solely for analytics and crash reporting purposes. We have configured these services so they are not used for personalized advertising.
Data Sharing
We do not sell personal information.We do not share information with advertisers or marketing companies. Analytics and diagnostic information may be processed by ourservice providers solely to help us operate and improve the App.
Data Security
We use reasonable administrative, technical, and organizational measures to help protect the information processed through the App.
Your Rights
Because we do not collect user accounts or personal identifying information, we generally cannot identify individual users. If you have questions about the information collected through the App, you may contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will update the Effective Date shown at the top of this Policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: hello@smartcookielearningllc.com